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Useful Links & Contacts

Organisation Issue Contact Details
Animal & Veterinary Service (AVS), managed by NParks
  • Stray dogs
  • Feeding of pigeons
  • Animal-related issues
Tel: 1800 476 1600 (24-hours)
Send feedback here
Community Clubs (CC)
  • Residents’ Committees (RC) matters
Bukit Batok CC
21 Bukit Batok Central
Singapore 659959
Tel: 6564 6317

 

Bukit Batok East CC
23 Bukit Batok East Avenue 4
Singapore 659841
Tel: 6565 9330

Clementi CC
220 Clementi Avenue 4
Singapore 129880
Tel: 6776 2517

Jurong Green CC
6 Jurong West Avenue 1
Singapore 649520
Tel: 6569 3806

Jurong Spring CC
535 Jurong West Street 52 #01-485
Singapore 640535
Phone: 6562 4066

Taman Jurong CC
1 Yung Sheng Road
Singapore 618495
Tel: 6265 1711/6268 3931

Yuhua CC
90 Boon Lay Way
Singapore 609958
Tel: 6560 4490

Community Mediation Centre
  • Mediate disputes between neighbours
Tel: 1800-CALL-LAW
(1800-2255-529)
Apply for mediation here
Department of Public Cleanliness (DPC)
  • Cleaning of public areas: roads, drains, bus stops, vacant lands
Tel: 1800-600 3333
Email: dpc@nea.gov.sg
Housing and Development Board (HDB)
  • Lease and tenancy matters (sale / resale / sub-letting)
  • Housing finance matters
  • Provision of carpark lots
  • Season parking
  • Renovation permits
  • Keeping of pets
  • Noise from neighbouring units
  • Unauthorised parking at loading / unloading bays, service roads
  • Upgrading programmes (HIP, LUP)
Jurong West HDB Branch Office
Blk 518A Jurong West Street 52
#02-01 Singapore 641518
Email: buwadmin@mailbox.hdb.gov.sg
Tel: 1800-225 5432
(Weekdays: 8am-5pm)
Jurong Polyclinic
  • Medical care
190 Jurong East Avenue 1
Singapore 609788
Tel: 6663 6847
Land Transport Authority (LTA)
  • Pedestrian crossings, overhead bridges,underground passes
  • Road maintenance
  • Traffic lights
  • Street lights
  • Requests for bus services / bus stops
Tel: 1800-CALL LTA
(1800-2255 582)
Email: feedback@lta.gov.sg
Municipal Services Office (MSO)
  • Allow public to provide feedback on municipal-related issue
Send feedback here
National Environment Agency (NEA)
  • Illegal hawking
  • Air, noise, water pollution
  • Recycling programme
  • Littering, high-rise littering
  • Smoking in lifts, lift lobbies, playgrounds
  • Mosquito breeding
Tel: 1800-CALL NEA
(1800-2255 632)
Email: contact_nea@nea.gov.sg
National Parks Board (NParks)
  • Park connectors
  • Town parks / gardens
  • Trees, shrubbery along the main roads
Tel: 1800-471 7300
Email: nparks_mailbox@nparks.gov.sg
South West Community Development Council (CDC)
  • Social assistance
  • Job matching services
The JTC Summit
8 Jurong Town Hall Road #26-06
Singapore 609434
Tel: 6316 1616
Email: southwest_cdc@pa.gov.sg
Singapore Police Force (SPF)
  • Crime, theft, vandalism
  • Suspicious characters loitering
  • Noise disturbance in public areas
Bukit Batok NPC (24 Hours)
21 Bukit Batok East Ave 4
Singapore 659840
Tel : 1800-665 9999

Jurong West NPC (24 Hours)
700 Corporation Road
Singapore 649818
Tel : 1800-268 9999

Bukit Batok NPP (24 Hours)
Blk 103 Bukit Batok Central #01-00
Singapore 650103
Tel : 1800-563 9999

Hong Kah South NPP
(12pm to 10pm)

Blk 510 Jurong West Street 52
#01-90
Singapore 640510
Tel : 1800-564 8999

Jurong NPP (12pm to 10pm)
Blk 158 Yung Loh Road #01-58
Singapore 610158
Tel : 1800 – 265 9999